Privacy & GDPR

Introduction

At Tradiy, we prioritise your privacy and are committed to protecting your personal data. This policy outlines how we handle your information from collection to storage, in compliance with the General Data Protection Regulation (GDPR).

Collection and Use of Personal Information

What Personal Information We Collect

Account Creation: When you create an account, purchase a product, or use our services, we collect information such as your name, address, email, and phone number.
Service Usage: To book a trade or request a quote, additional details specific to the service may be required.

How We Use Your Information

Service Delivery: Your information helps us provide, improve, and personalize our services.
Updates and Notifications: We may use your contact information to send you updates and important service-related notices.
Booking Process: Information shared during the booking process is used to facilitate the service requested, ensuring effective communication between you and the builder.

Your Rights Under GDPR

GDPR provides you with the following rights regarding your personal data:

Access: You have the right to request a copy of the information we hold about you.
Rectification: If your information is incorrect or incomplete, you have the right to have it corrected.
Deletion: You can request the deletion of your data under certain conditions.
Restriction: You may ask us to restrict the processing of your information.
Portability: You have the right to receive your personal data in a structured, commonly used format.
Objection: You can object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at support@tradiy.com.

Data Storage and Security

We implement robust security measures to protect your data from unauthorized access, alteration, and destruction. Your information is stored within the UK, ensuring it is safeguarded under GDPR standards.

Sharing of Personal Information

Your data is shared only with trusted partners essential for delivering our services, such as builders. All partners are required to adhere to our privacy standards and GDPR requirements.

Cookies and Other Technologies

We use cookies to enhance your experience on our website, understand user behavior, and improve our services. Information collected via cookies is treated as non-personal data unless combined with your personal information.

Changes to This Policy

We may update our Privacy Policy to reflect changes in our practices. When we do, we will notify you through our services or other means.

For any questions about this Privacy Policy or your personal data, please contact us at support@tradiy.com

Your trust is vital to us, and we’re committed to ensuring the privacy and security of your personal data.